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Getting Started - Parent Dashboard

Welcome to Cirvia Parental! This guide will help you understand how to monitor and manage your child's online activities through our parent dashboard.

What is Cirvia Parental?​

Cirvia Parental is an AI-powered content moderation system that helps protect children online by:

  • Monitoring conversations in games, chat apps, and social media
  • Analyzing images for inappropriate content
  • Alerting parents to potential risks
  • Providing detailed reports on your child's digital activities

Getting Started​

1. Access Your Dashboard​

Visit your parent dashboard at: cirvia.vercel.app

2. Sign In with Google​

  • Click "Continue with Google"
  • Use the same Google account linked to your child's monitored apps
  • Grant necessary permissions for monitoring

3. Verify Your Account​

After signing in, you'll see:

  • ✅ Your profile information
  • ✅ Connected apps and platforms
  • ✅ Current monitoring status

Dashboard Overview​

Main Sections​

🏠 Dashboard Home

  • Recent incident summary
  • Risk level overview
  • Platform activity breakdown

🔍 Incidents

  • Detailed list of flagged content
  • Filter by platform, risk level, or date
  • View full content and context

📊 Analytics

  • Activity trends over time
  • Platform usage patterns
  • Risk assessment summaries

⚙️ Settings

  • Notification preferences
  • Monitoring configuration
  • Account management

Understanding Risk Levels​

🟢 Low Risk (Score 1-4)​

  • What it means: Minor concerns, general monitoring
  • Examples: Mild language, competitive gaming chat
  • Action: Content is logged for review

🟡 Medium Risk (Score 5-7)​

  • What it means: Potentially concerning content
  • Examples: Inappropriate jokes, mild bullying
  • Action: Dashboard notification sent

🔴 High Risk (Score 8-10)​

  • What it means: Serious safety concerns
  • Examples: Sexual content, predatory behavior, threats
  • Action: Immediate alert sent to parents

Your First Week​

Day 1: Setup and Familiarization​

  • Explore the dashboard interface
  • Check that apps are connecting properly
  • Review notification settings

Day 2-3: Understand Normal Activity​

  • Observe typical content patterns
  • Learn your child's usual platforms and friends
  • Set baseline expectations

Day 4-7: Active Monitoring​

  • Check dashboard daily for new incidents
  • Investigate any medium or high-risk alerts
  • Have conversations with your child about online safety

Common First Questions​

"Why am I seeing so many incidents?"​

This is normal! The system monitors all content to ensure nothing is missed. Most incidents will be low-risk and just provide visibility into your child's online activities.

"What should I do about a high-risk incident?"​

  1. Stay calm - Review the full context first
  2. Investigate - Look at surrounding messages for complete picture
  3. Talk to your child - Have an open, non-accusatory conversation
  4. Take action if needed - Contact other parents, teachers, or authorities

"How do I explain this to my child?"​

Be transparent: "I'm using a monitoring tool to help keep you safe online, just like I would in the real world."

Focus on safety: "This helps me know if someone is trying to harm you or if you need help."

Encourage communication: "You can always talk to me if something online makes you uncomfortable."

Demo Mode​

Try Demo Mode First​

If you want to see how the dashboard works before real monitoring begins:

  1. Click "Enter Demo Mode" in the dashboard
  2. Explore sample incidents and features
  3. Click "Exit Demo Mode" when ready

Demo mode shows realistic examples without using real data from your child.

Quick Actions​

Essential First Steps​

  • Sign in to your dashboard
  • Enable notifications for medium and high-risk incidents
  • Try demo mode to familiarize yourself with features
  • Check platform connections to ensure monitoring is active
  • Set up alerts for the communication methods you prefer

Weekly Routine​

  • Check dashboard at least 2-3 times per week
  • Review medium-risk incidents for patterns
  • Follow up on any high-risk alerts immediately
  • Have regular conversations with your child about online safety

Getting Help​

Support Resources​

  • Dashboard Help: Click the "?" icon in any section
  • Email Support: info@cirvia.co
  • Safety Resources: Links to online safety guides and tips

Emergency Situations​

If you discover immediate danger to your child:

  1. Contact local authorities first
  2. Document the evidence using dashboard export features
  3. Remove your child from the dangerous situation
  4. Contact Cirvia support for additional assistance

Privacy and Trust​

What We Monitor​

  • Text messages and chat content
  • Images shared or received
  • Usernames and profile information
  • Public posts and comments

What We Don't Monitor​

  • Passwords or private account information
  • Payment or financial data
  • Content outside of connected apps
  • Real-time location or device usage

Data Security​

  • All data is encrypted and securely stored
  • Only authorized parents can access their child's data
  • Data can be deleted at any time through settings
  • We never sell or share personal information

Next Steps​

Now that you're set up:

  1. Explore the Dashboard → - Learn about all available features
  2. Understand Risk Scores → - Deep dive into our assessment system
  3. Manage Incidents → - Learn how to review and act on alerts

Welcome to safer digital parenting! Take your time exploring the dashboard and don't hesitate to reach out if you need help getting started.