Dashboard Overview
Learn about all the features and sections available in your Cirvia Parental dashboard to effectively monitor your child's online safety.
Main Dashboard
Overview Cards
📊 Total Incidents
- Shows total number of flagged content pieces
- Updates in real-time as new content is monitored
- Click to view detailed incident list
📈 Recent Activity
- Summary of activity from the last 7 days
- Shows trend compared to previous week
- Quick indicator of your child's online engagement level
⚠️ High Priority Alerts
- Count of high-risk incidents requiring immediate attention
- Red indicator when new high-risk content is detected
- Direct link to urgent incidents
Platform Breakdown Chart
Visual representation of where your child is most active:
- Roblox: Gaming and social interaction
- Discord: Chat and community servers
- Instagram: Social media posts and messages
- Other Apps: Additional connected platforms
Hover over sections to see:
- Number of incidents from each platform
- Percentage of total activity
- Most recent activity timestamp
Incidents Section
Incident List View
Table Layout:
- Time: When the content was created/sent
- Message/Content: Preview of flagged content
- Risk Level: Color-coded risk assessment
- Platform: Which app or service detected the content
- Actions: Quick actions (View, Download, Escalate)
Filtering Options
By Risk Level:
- 🟢 Low Risk (1-4)
- 🟡 Medium Risk (5-7)
- 🔴 High Risk (8-10)
By Platform:
- Select specific apps to focus on
- Useful for understanding platform-specific patterns
By Date Range:
- Today, Last 7 days, Last 30 days
- Custom date range picker
- Helpful for investigating specific time periods
Bulk Actions
Select Multiple Incidents:
- Check boxes to select incidents
- Delete multiple incidents at once
- Export selected incidents for external review
- Mark as reviewed/resolved
Incident Details
Detailed View Modal
When you click "View" on any incident:
Content Information:
- Full text or image content
- Platform and context information
- Timestamp and incident ID
- Risk score with explanation
AI Analysis Tags:
- Harassment: Bullying or intimidation detected
- Sexual: Inappropriate sexual content
- Violence: Violent threats or graphic content
- Hate: Discriminatory language or symbols
- Self-Harm: Content related to self-injury
Available Actions:
- Download: Save incident as JSON file
- Escalate: Flag for urgent review or external reporting
- Delete: Remove from your dashboard
- Add Notes: Include your own observations or actions taken
Analytics Dashboard
Activity Trends
Weekly/Monthly Charts:
- Line graph showing incident frequency over time
- Helps identify patterns or concerning increases
- Compare different platforms side-by-side
Peak Activity Times:
- Heatmap showing when your child is most active online
- Useful for setting appropriate screen time boundaries
- Identifies late-night activity that may need attention
Risk Assessment Summary
Monthly Risk Distribution:
- Pie chart showing breakdown of low/medium/high risk content
- Trend indicators showing if risks are increasing or decreasing
- Benchmark against typical patterns for your child's age group
Platform Safety Scores:
- Individual safety ratings for each connected platform
- Helps identify which apps may need more supervision
- Recommendations for platform-specific safety settings
Settings & Configuration
Notification Preferences
Alert Methods:
- Email notifications for medium/high risk incidents
- SMS alerts for high-risk content (coming soon)
- In-app notifications when you next visit dashboard
Notification Timing:
- Immediate alerts for high-risk content
- Daily/weekly summaries for lower-risk activity
- Quiet hours to avoid late-night notifications
Monitoring Configuration
Platform Management:
- View all connected apps and their status
- Enable/disable monitoring for specific platforms
- See last sync time for each platform
Content Types:
- Toggle monitoring for text messages, images, usernames
- Adjust sensitivity levels for different content types
- Customize monitoring for age-appropriate content
Advanced Actions
Escalation Features
Law Enforcement Escalation (Coming Soon)
- One-click reporting for serious criminal activity
- Automatic threshold detection for trafficking/exploitation
- Secure evidence packaging for authorities
- Direct integration with local law enforcement systems
School Notification (In Development)
- Alert school counselors about cyberbullying incidents
- Share relevant safety concerns with educators
- Coordinate response between home and school
Support Services
Telehealth Integration (Coming Soon)
- Schedule counseling sessions directly through Cirvia
- Connect with licensed therapists specializing in online safety
- Family therapy options for digital wellness
- Crisis intervention services for urgent situations
Resource Center:
- Age-appropriate online safety guides
- Conversation starters for talking with your child
- Links to mental health and safety organizations
- Platform-specific safety tutorials
Mobile Experience
Dashboard Mobile App (In Development)
Key Mobile Features:
- Push notifications for high-risk incidents
- Quick incident review and response
- Emergency contact integration
- Offline incident access
Current Mobile Access
Web Browser Access:
- Fully responsive design works on phones and tablets
- Touch-friendly interface for reviewing incidents
- Quick actions optimized for mobile interaction
Demo Mode Features
Safe Exploration
What Demo Mode Includes:
- Sample incidents across all risk levels
- Realistic platform activity examples
- Full feature access without real data
- Safe environment to learn the interface
Educational Value:
- Understand what different risk levels look like
- Practice responding to various incident types
- Familiarize yourself with available actions
- Test notification settings safely
Exiting Demo Mode
Return to Real Monitoring:
- One-click exit back to live monitoring
- No demo data saved to your real account
- Seamless transition to actual incident tracking
Privacy & Data Management
Data Control
Your Data Rights:
- View all stored information about your child
- Download complete incident history
- Delete specific incidents or entire account
- Control data retention periods
Data Security:
- End-to-end encryption for all communications
- Secure cloud storage with regular backups
- No data sharing with third parties
- Compliance with child privacy regulations
Getting the Most from Your Dashboard
Daily Routine
Quick Daily Check (2-3 minutes):
- Review high-priority alerts
- Scan recent activity summary
- Check platform activity levels
- Address any urgent notifications
Weekly Review
Comprehensive Weekly Review (10-15 minutes):
- Analyze activity trends and patterns
- Review medium-risk incidents for context
- Adjust notification settings if needed
- Plan conversations with your child based on findings
Monthly Assessment
Monthly Safety Assessment (20-30 minutes):
- Review overall risk trends
- Evaluate platform safety scores
- Update monitoring preferences
- Schedule check-ins with child about online experiences
Troubleshooting
Common Issues
No Recent Activity:
- Check that apps are properly connected
- Verify child is using monitored accounts
- Ensure monitoring is enabled for relevant platforms
Too Many Low-Risk Alerts:
- Adjust sensitivity settings in configuration
- Focus notifications on medium/high risk only
- Use filtering to focus on priority content
Missing Incidents:
- Verify app permissions are still granted
- Check if child has created new accounts
- Ensure monitoring covers all platforms child uses
Next Steps
- Understanding Risk Scores → - Learn how content is assessed
- Managing Incidents → - Best practices for responding to alerts
- Demo Mode → - Try the dashboard safely with sample data
Master your dashboard! Take time to explore each section and customize settings for your family's needs. The more familiar you are with the tools, the better you can protect your child online.